Privacy Policy
Effective Date: July 1, 2024
Vinyl Technologies Inc DBA Vytek Laser Systems ("we," "us," or "our") operates the website vyteklasers.com (the "Site"). This privacy policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our services, in compliance with Massachusetts laws and the European Union's General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: When you contact us, request a quote, or make a purchase, we may collect personal information such as your name, email address, phone number, and billing information.
- Usage Data: We automatically collect information about your interaction with our Site, such as your IP address, browser type, pages visited, and the date and time of your visit.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services.
- To process transactions and send related information.
- To communicate with you, respond to your inquiries, and provide customer support.
- To analyze usage patterns and improve our Site and services.
- To send you promotional materials, newsletters, and other marketing communications (you can opt-out at any time).
- To comply with legal obligations and protect our rights.
3. Legal Basis for Processing (For EU Residents)
If you are a resident of the European Economic Area (EEA), we process your personal information based on the following legal grounds:
- Consent: You have given your consent for one or more specific purposes.
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, unless overridden by your data protection interests or fundamental rights and freedoms.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time (if processing is based on consent).
To exercise these rights, please contact us using the contact information provided below.
For EU Residents: You also have the right to lodge a complaint with your local data protection authority.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
9. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our Site and indicate the effective date of the update.
11. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at sales@vytek.com